Cheater report reply templates

Hi [Player name],

Thanks for reporting this. Cheating ruins matches for everyone, and reports from players are one of the main ways we find it.

Our team will review the match from [date or match ID] and the account you reported. If we find a rule violation, we act on it, which can range from a warning to a permanent ban.

One thing to know up front: to protect everyone's privacy, we don't share the outcome of an investigation with the person who reported it, even when we take action. So if you don't hear from us again about this, that doesn't mean nothing happened.

If you have a recording or screenshots, you can reply with them; they can make a review faster.

[Agent name]

Hi [Player name],

I understand wanting to know. We did review your report, but we never share the result of an action against another player's account, whether it's a ban, a warning or nothing at all.

It's the same rule we'd apply if someone reported you: your account details stay between you and us.

Please keep reporting anything suspicious. Every report is reviewed, and patterns across many reports are often what confirms a cheater.

[Agent name]

Thanks for reporting that. I've passed it to our team, who review every report. We can't share the outcome with you, but action is taken when we confirm cheating. If you have a clip or match ID, send it here and I'll add it.